Sales Manager - MedTech & Healthcare Manufacturing

Company: Syrma Johari MedTech Limited
Location: Pune District, Maharashtra, India
Experience: 9–13 years
Work Mode: On-site
Job Type: Full-time

Job Overview

Syrma Johari MedTech Limited is seeking a dynamic, commercially driven Sales Manager to strengthen existing customer relationships and drive new business growth across the medical device and healthcare manufacturing sector.

The role combines strategic account management, new client acquisition, lead generation, and cross-functional coordination to deliver customer satisfaction, revenue growth, and long-term business partnerships for the company's Contract Development and Manufacturing Organization (CDMO) services.

Key Responsibilities

Strategic Account Management

• Build and maintain strong, long-term relationships with key customers.

• Understand client business objectives, challenges, and requirements to recommend relevant services and solutions.

• Work closely with project teams to track delivery milestones, identify dependencies and risks, and resolve bottlenecks proactively.

• Escalate issues promptly and maintain high levels of customer satisfaction.

Business Development and Revenue Growth

• Identify and pursue new business opportunities using market intelligence, customer insights, industry networks, and strategic prospecting.

• Generate qualified leads, build a strong sales pipeline, and acquire strategic accounts.

• Identify upselling and cross-selling opportunities across CDMO services.

• Develop long-term customer relationships that support sustained revenue growth in medical device manufacturing.

Commercial and Contract Management

• Negotiate and manage customer contracts, pricing, and commercial terms.

• Ensure compliance with company policies while protecting account profitability.

• Maintain accurate sales forecasts and track performance against agreed targets.

Market Intelligence and Collaboration

• Monitor industry trends, market dynamics, competitor activity, and emerging customer needs.

• Collaborate with engineering, production, quality assurance, and project management teams to ensure seamless service delivery.

• Maintain accurate records of customer interactions and sales forecasts using CRM tools.

• Meet or exceed sales targets and key performance indicators.

Required Qualifications and Experience

• 9–13 years of experience in sales, account management, or business development.

• Proven experience in medical device manufacturing CDMO/CMO services or the healthcare industry.

• Established relationships and a strong professional network within the MedTech industry to support lead generation and key account development.

• Demonstrated ability to grow accounts, generate new business, and manage customer relationships.

• Strong communication, presentation, negotiation, analytical, and problem-solving skills.

• Familiarity with CRM software and sales analytics tools.

• Ability to work independently and collaboratively across functions.

• Willingness to travel as required.

Ideal Candidate

A commercially driven MedTech sales professional with an established industry network, strong account management capabilities, and a track record of generating new business and growing strategic customer relationships in medical device manufacturing or CDMO services.

Compensation

Not disclosed in the supplied job listing.