Job Posted: 3 hours ago
About the Company

Netcore Cloud is a leading global MarTech company offering a comprehensive customer engagement and experience platform. With a presence across 20+ countries, Netcore helps brands deliver personalized, data-driven customer experiences across digital channels.

Role Overview

This role is a leadership position within the Key Account Management team, responsible for driving revenue growth across existing and new enterprise accounts. You will lead a team, manage high-value relationships, and expand business opportunities through strategic account planning and solution selling.

Key Responsibilities

Revenue Ownership & Growth

• Own end-to-end sales cycle including revenue targets for existing and new accounts

• Drive aggressive growth through account expansion and new business acquisition

Strategic Account Management

• Develop and execute strategic plans to expand business within key accounts

• Identify and capitalize on cross-sell and upsell opportunities

Client Relationship Management

• Build strong relationships with CXOs and senior stakeholders

• Establish trust and long-term partnerships with enterprise clients

Solution Selling

• Deliver solutions across marketing automation, email marketing, analytics, AI personalization, and mobility

• Align offerings with client business objectives and digital transformation goals

Team Leadership

• Manage and mentor a team of 5+ account managers

• Drive performance, accountability, and team growth

Financial & Commercial Ownership

• Manage contract negotiations and pricing strategies

• Ensure strong understanding of margins and profitability

Customer Success

• Ensure high levels of customer satisfaction and retention

• Act as a bridge between clients and internal teams for successful delivery

Required Qualifications

• 10–15 years of experience in Key Account Management or Enterprise Sales

• 3–5 years of experience managing teams (minimum 5 direct reports)

• Strong experience with CRM tools (Salesforce, HubSpot, Zoho)

• Excellent communication, negotiation, and stakeholder management skills

Preferred Profile

• Experience in SaaS / MarTech environments

• Strong understanding of enterprise sales cycles and customer lifecycle management

• Ability to influence senior leadership and C-level stakeholders

Work Mode & Location

On-site – Mumbai, India